I had a house for sale in a community that was restructuring. The house lingered on the market with three previous real estate agents. When I engaged Phil Raices, I felt that finally someone was actively helping me to sell my house, not just waiting for the house to sell itself. He guided me through curb appeal; he got to understand the community; and he found buyers who were interested in a special natural setting, not just a suburban house. Also, he was in regular contact with me and even spent time getting to know other people in the community. He made me feel that I was a VIP client when he was with me.